Frequently Asked Questions

PurePac offers a wide selection of industrial packaging solutions, including IBC containers, jerrycans, pharmaceutical-grade containers, and plastic and steel drums in various sizes.

Yes, PurePac provides both new and reconditioned packaging solutions. Currently, reconditioned packaging is only available in the form of a 1,000L IBC container.

PurePac service a wide-ranging number of business sectors including the chemical, food, drink, pharmaceutical and fragrance manufacturers. As well as the construction, waste management and agricultural sectors. We even supply the UK movie studios, British Aerospace and a vast number of individuals!

Yes, PurePac operates a volume order discount approach to pricing.

Our general packaging, for example IBCs, Jerrycans, Plastic and Steel drums come in the standard colours with no customisation. However, the CurTec packaging range offers customisation options to include bespoke colours, logo embossing and labels.

Yes, PurePac is happy to provide samples before you place a larger order. Please note that some samples, such as IBC containers, may incur a charge due to the item’s cost. Samples are also limited to one per packaging product.

Our reconditioned IBCs go through a 7-Stage process, including specialist leak testing procedures. Click here to see the full process. Used packaging which is not suitable for recondition is assessed and passed to plastic and metal processors for recycling.

PurePac is committed to environmental responsibility by offering key packaging products in a Green/PCR/PIR* option, which uses 30% or more recycled plastics. This eco-friendly packaging not only supports sustainability but also exempts customers from the Plastic Packaging Tax. *Post Consumer Resin / Post Industrial Resin

Yes, PurePac offers a collection serviced for used industrial packaging*. This typically included IBCs, as well as plastic and steel drums. *Collections within a 100-mile radius of the Midlands. Please call or email the office to provide further details regarding the type of packaging, previous filling material, quantity and location.

We take several measures to minimise environmental impact. All used containers undergo an initial assessment to determine if they are suitable for reconditioning and reuse. If a container cannot be reused, we ensure that its materials—plastic and metal—are responsibly processed and fully recycled by specialised recycling partners.

Yes, several of our packaging products come with FSSC and Foodgrade certification. The CurTec packaging is GMP certified and optically clean. GMP helps CurTec ensure that pharmaceutical packaging is produced and controlled in a consistent and controlled manner to quality standards. CurTec packaging can be found in almost every pharmaceutical company in the world for both primary and secondary packaging.

Yes, many of the packaging ranges PurePac stocks carries the UN marking. UN marking is the gold safety standard for any container.

A UN marking (1H2) is proof of the initial suitability and strength of the design and of the ongoing integral quality of each production run.

PurePac offers several delivery options to suit your needs, including a 2-3 day Economy service and a Next Day delivery option. We also provide additional options for delivery before 10 a.m. or 12 noon, as well as named or scheduled delivery days. To help us meet your timing requirements, we kindly ask that you provide as much advance notice as possible to ensure your order arrives exactly when you need it.

No, currently PurePac does not offer international shipping. However, we will happily arrange for your goods to be shipped to a port or airport of your choice.

PurePac deliver locally and nationally. The collection service is typically offered on a 100-mile radius of the Midlands.

Yes, the Order Processing team will happily provide you with updates on the delivery progress.

Faulty or defected goods can be returned free of charge. Unwanted goods will be subject to transportation and restocking fees.

Yes, our Technical Team will be on hand to discuss any issues you have encountered with your packaging items. They will do their utmost to rectify the problem.

You can call the PurePac team on 01327 310 464 or send us an email on our contact page. For opening times, see the footer or our contact page.

A manufacturer’s warranty applies to brand-new packaging, covering any faults or defects. However, this warranty does not apply to reconditioned or used packaging.

Visa card payments and bank transfers.

No, sorry. We do not currently offer subscription-based services.

No, PurePac do not stipulate a minimum order quantity. However, you can benefit from volume order discounts.

Yes, you can apply for a PurePac customer account by reaching out to our team. Simply complete and submit the application form provided. A credit check will be conducted, and our credit terms and conditions will be shared with you upon approval.